Got some burning questions about our postage and delivery? Keep reading...
Planning Christmas purchases? We're taking orders until noon on Friday 18th December.
How much does postage cost?
For mainland UK the flat rate is £3 for postage and packaging for all orders £5 and over, whether they are for single or multiple items. Smaller products £4.99 and under — specifically the Prayer Magnets, selfharmUK postcards and Affirmation cards — ship for free.
Do you ship internationally?
For Northern Ireland and international orders you'll need to contact us direct to order so we can calculate shipping costs. Start a chat using the icon on the bottom right hand side of the screen or email us at firstname.lastname@example.org.
When is my item going to be dispatched?
We pride ourselves on our efficiency so your item should be dispatched within 24 hours of placing your order (*takes a bow*). Please allow around 2-5 working days for delivery.
What postage do you use?
We use 2nd class postage (it helps to keeps the price down a little!).
I haven’t received my order!
Please check with your friendly neighbours, or look for a delivery note. If it is a bank holiday please allow an extra day or two. If you still haven’t received your package within 1 week of placing your order, please email us at email@example.com
If you have another query about postage or delivery that we haven't answered here, please get in touch by using our online chat (the friendly looking button at the bottom right hand of your screen!) or by emailing us at firstname.lastname@example.org
Can I get a faster delivery?
In a hurry? If you need something delivered quicker than our standard delivery would provide it, please contact the Store directly via email (express postage will cost more).